Terms & Conditions


The closing date for entries is 24 May 2024. Please ensure you complete your entries by this date.

All entries made before 23:59 on 24 May will be charged an administration fee of £230 + VAT per entry which must be paid when submitting your entry or entries.

Entries submitted after this first closing date will be £285 + VAT. The final deadline for submission is 28 June 2024.

Please ensure you read the criteria for the awards you are entering. Remember to use evidence such as quotes, figures, statistics and include as much information as possible on your entry form.

Please complete all sections of the form. Entries that are incomplete or exceed the stated word limit of 1250 words will not be accepted. Entrants may submit their own PDF awards entry, instead of using the supplied entry form. However, agencies/individuals doing so should ensure they still respond to all sections of the original entry form. Not doing so may result in your entry not being accepted.

We ask all entrants to supply at least one company and / or client logo. Please supply this in JPEG or PDF format and upload it with your entry under 20MB.

All completed entries will be acknowledged online at the time of submission after payment has been made.

The organisers do not accept any responsibility for loss or damage of any entry.

We reserve the right to shorten entry titles for the purpose of the awards brochure and winners’ trophies. Please try and keep your entry title concise and to the point and following the entry format "Agency Name & Client Name - Campaign/Website Name" or just "Agency/Team Name" for agency/team awards.

We will not publish your entries without first seeking approval, winners are sometimes asked following the awards if they are willing to allow their entries to be made public to showcase your work.

Creative Moment reserve the right to extend the closing deadline, amend categories or not award categories should the standard of entries received not reach the required standard.

Please call the Creative Moment Awards Event Manager, Siobhan Barlow on 07850 189142, if you need further advice.


If your payment is successful, you will receive an automatic email confirmation to the email address you specified when placing your entry. You will be redirected back to this website when the transaction is complete, where you can also download your invoice receipt.

Full payment for award entries is required by the date and time of the entry deadline, should payment not be received by this time, it could result in your entry being removed and not judged.

To withdraw an entry please contact Siobhan Barlow, 07850 189142 or e-mail siobhan@creativemoment.co


The judges’ decision is final, and no correspondence or discussion will be entered into or feedback given regarding the selection of shortlisted nominations or winners.

Shortlisted entrants will be contacted by email (on the address provided in the application) on the shortlist announcement date.

In the interest of transparency, judges will not judge categories they have entered.

Judges will not allow personal relationships or experiences to influence judging marks or decisions and their judging will be impartial and based on the standard of entry, campaign, organisation or product.

Judges will declare any perceived conflict of interest to the event organisers ahead of reading any entries.

All judging discussions are confidential and will not be shared or discussed with anyone outside of the judging panel ahead of the ceremony or thereafter.

Judges will not share confidential material, judging papers or entries with anyone. Judges will securely delete all judging materials immediately after the judging period or give materials to the Creative Moment Awards team, who will manage this on their behalf.

Judges can only access entries that they have been provided to score.

Judges will not notify anyone that they have won or that they are shortlisted ahead of the official announcements.

Judges will not provide any feedback to entrants as to why they have not won or were not shortlisted – all requests for feedback must be directed to the awards organiser. Should a judge break the rules of conduct and the code is not adhered to, they will be asked to leave the panel and not invited to judge any future awards.

The judging panel for the awards can be found here.


Cancellations are permitted 28 days or more in advance of any event. Creative Moment regrets that no cancellations are acceptable after 28 days prior to the event date, and therefore no refunds are payable after this point. However, a substitute delegate or guest can be nominated in replacement.

All requests for cancellations or substitutions must be made in writing to siobhan@creativemoment.co

Force Majeure

Incite Publishing will not be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.

Such causes include, but are not limited to: power failure, Internet Service Provider failure, acts of God, epidemic, pandemic, civil unrest, fire, flood, droughts, storms, earthquakes, collapse of buildings, explosion or accident, acts of terrorism, acts of war, governmental action, any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or any other event that is beyond the control of the party in question.

Where an event can be postponed, this will be taken into account and any investment already made will be transferred to the new date. Should a physical event not be possible due to causes out of our control, this event may be transferred to a virtual online event.


If your payment is successful, you will receive an automatic email confirmation to the email address you specified when placing your order detailing your purchase. If you do not receive this email, please contact siobhan@creativemoment.co

Full payment for event ticket sales are strictly 14 days from invoice date or 7 days in advance of the event date, whichever is sooner.


There may be a professional photographer and video production taking place during the event. Attendees consent to filming and sound recording as members of the audience. Photographs taken at the event are the intellectual property of Creative Moment and its event partners and will be used in promotion and marketing post event.


All trophies are inspected prior to the awards ceremony. Once these trophies have been handed over, you are responsible for the trophy from thereon. Creative Moment will not cover the cost of a replacement due to damages or being lost during or post award ceremony. Should you require a replacement trophy, please contact siobhan@creativemoment.co.


If an event is postponed due to unforeseen circumstances, any entries, tickets or sponsorship bookings will be transferred to the rescheduled event later in the year.


You can unsubscribe and request all personal data to be removed from our mailing database at any time by contacting siobhan@creativemoment.co